It is the policy of Clear Creek County Advocates to maintain strict confidentiality. All client records, communications, and information related to services are kept confidential in accordance with state and federal law. Information will not be disclosed without written permission from the client.

Privacy Policy

Last updated April 29, 2026

Your safety, privacy, and trust are deeply important to us. We are committed to protecting the information you share with respect and confidentiality. This page explains how we collect, use, and protect information provided through our website, forms, and communications. You are not required to provide personal information to use most features of our site.

Our Commitment to Confidentiality

Clear Creek Advocates is committed to protecting your privacy and safeguarding your personal information. We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Any information you choose to share with us is treated with sensitivity and respect. We only collect information necessary to provide services, respond to inquiries, process donations, coordinate volunteers, or communicate with you about programs and events.

We have strict organizational and technical processes and procedures to protect your personal information. When we process personal information to provide service to you, we use strong safeguards to protect your privacy and ensure your right to privacy comes first.

Information We Collect

We may collect personal information when you:

• Contact us through online forms
• Request services or support
• Submit volunteer applications
• Register for events or trainings
• Make a donation
• Subscribe to emails or updates
• Request digital documents or forms

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Information voluntarily shared through forms or messages

We only collect information that you knowingly and voluntarily provide.

How We Use Information

Information shared with Clear Creek Advocates may be used to:

• Respond to requests for support or services
• Coordinate advocacy and referrals
• Communicate about events, volunteer opportunities, or campaigns
• Process donations and sponsorships
• Improve website accessibility and functionality
• Provide requested digital forms or resources

We limit access to personal information to authorized staff and service providers who require it to perform their responsibilities.

SMS Text Messaging

When you provide your phone number and text “START” to receive support or personalized services, you consent to receive text messages from Clear Creek Advocates.

You may opt out of SMS communications at any time by replying “STOP” or by contacting our team directly. Choosing to opt out will not affect your ability to receive services from us.

Standard message and data rates may apply depending on your mobile provider. Clear Creek Advocates does not share or sell SMS consent or phone numbers with third parties or affiliates for marketing purposes.

Website Analytics & Cookies

Like most websites, we may collect limited non-identifying information such as browser type, device information, or pages visited to better understand how visitors use our site. Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings if preferred. Some website features may not function properly if cookies are disabled.

External Links

Our website may include links to outside organizations, resources, or third-party services. These websites operate independently and may have their own privacy practices. Clear Creek Advocates is not responsible for the privacy or security practices of external websites. We encourage users to review the privacy policies of any linked site they visit.

Your Choices

You may:

• Request to update or correct your information
• Opt out of email or SMS communications
• Ask questions about how your information is used
• Request removal from non-essential communications

To make a request, please contact us directly.

Safety Notice

If you are concerned someone may monitor your internet or phone activity, consider using a safer device or private browsing mode when visiting our website or contacting us electronically. If you are in immediate danger, call 911.

Contact Us

If you have questions about this policy or how your information is handled, please contact:

303-679-2426
advocates@clearcreekadvocates.org

Policy Updates

This policy may be updated periodically to reflect changes in services, technology, or legal requirements. Updated versions will always be posted on this page.