These Terms of Service apply to the Clear Creek Advocates website, forms, text messaging services, and digital communications. By contacting Clear Creek Advocates through our website, forms, phone, or SMS/text messaging services, you acknowledge and agree to these Terms of Service.

These Terms may be updated periodically. Any updates become effective immediately upon posting to this page.

If you are experiencing an emergency or are in immediate danger, call 911.

About Clear Creek Advocates

Clear Creek Advocates provides trauma-informed support, advocacy, resources, and referrals for individuals impacted by crime, violence, abuse, and personal tragedy throughout Clear Creek County, Colorado.

Our services may include:

• Crisis support
• Safety planning
• Resource referrals
• Advocacy services
• Information about victims’ rights
• Community education and prevention resources

Our advocates are here to provide support, information, and connection to resources. Participation in services is always voluntary. You are not required to accept referrals, recommendations, or follow-up services offered by Clear Creek Advocates.

Text Messaging & Digital Communication

Clear Creek Advocates may offer SMS/text messaging to provide support, updates, scheduling information, safety check-ins, or requested resources.

By providing your phone number, you consent to receive text communications from Clear Creek Advocates. You may opt out of text messages at any time by replying “STOP” or by contacting our office directly. Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies.

While we take strict steps to protect your privacy, text messaging and electronic communications may not always be fully secure. If you believe your phone or devices are being monitored by another person, consider using a safer device or alternate method of communication.

Clear Creek Advocates does not transfer, share, or disclose personal data, including SMS opt-in information and phone numbers, to any external organizations for any purpose.

Confidentiality & Limits of Privacy

Clear Creek Advocates is committed to protecting your privacy and handling information with care and sensitivity.

However, there are limited circumstances where information may be disclosed when required by law or necessary to help protect someone’s safety, such as threats made against staff, volunteers, or the organization.

Additional information can be found in our Privacy Policy.

Your Responsibilities

By using our website or services, you agree to:

• Communicate respectfully with staff and volunteers
• Provide accurate information when possible
• Avoid misuse of forms, text services, or communication tools
• Not send threatening, abusive, harassing, or sexually explicit content
• Not attempt to access unauthorized information or systems

Clear Creek Advocates reserves the right to discontinue communication or services involving harassment, threats, abuse, or unsafe behavior.

Website & Service Availability

Through this website or text messaging platform, Clear Creek Advocates does not provide medical care, psychiatric treatment, or legal representation. Information shared through our website, forms, or digital communication tools should not replace professional medical care or legal representation.

If you are experiencing a medical emergency, call 911 or seek emergency assistance immediately.

We strive to keep our website and communication services available and functional. However, services are provided on an “as available” basis. Technical interruptions or delays may occur.

Costs to You

Clear Creek Advocates does not charge individuals for accessing advocacy services or crisis support. However, standard message and data rates from your phone carrier may apply when using SMS/text messaging services.

Some outside referrals or partner organizations may charge fees for services not provided directly by Clear Creek Advocates.

Contact Us

If you have questions about these Terms of Service, please contact:

Clear Creek Advocates
303-679-2426
advocates@clearcreekadvocates.org
http://www.clearcreekadvocates.org